with Sonal Uberoi
In terms of revenue management, the spa industry has learned lots from the standards that the hotel industry has been using to measure performance. In fact, it was from the hotel industry’s …
Continue Reading about GOP PATH – An interesting KPI for the spa industry? →
In this series of posts dedicated to revenue management in the spa industry, we have talked about the importance of tracking occupancy figures, RevPath and establishing logical rate fences. We …
Continue Reading about Essential Key Performance Indicators in the Spa Industry →
Last week, we introduced some of today's most challenging issues surrounding yield management in the spa industry. Furthermore, we stressed the importance of bringing an integrated approach …