Benefits of bringing Spa Sommelier to your hotel

Increase in both direct and indirect revenue

Spa Sommelier will improve your most important metrics: ADR, average length of stay, hotel occupancy and average spend.

Tap into a more discerning clientele

Spa Sommelier attracts a discerning wellness-oriented clientele who are happy to pay a premium for a distinct experience.

Increase in guest satisfaction and team engagement

Spa Sommelier will improve guest satisfaction at all stages of their leisure experience. It will also keep your team engaged and motivated.

With Spa Sommelier as a partner, you will future proof your hotel & spa by delivering a connected and distinct wellness experience that differentiates you from competitors and pulls in discerning guests – again and again.

Is Spa Sommelier right for your hotel?

We work with luxury boutique and lifestyle hotels that believe in and understand the value of wellness to attract a more discerning client and differentiate themselves from competitors.

Luxury boutique and lifestyle hotels want to attract similar discerning and affluent clients. However, those without a clearly defined wellness concept risk being overlooked.

Spa Sommelier can help troubleshoot - or prevent – this scenario.

Spa Sommelier hotel & spas offer a memorable, connected and meaningful experience to guests through their whole stay at the hotel, no matter what their reason for travel and itineraries.

The Spa Sommelier concept ensures that during every stage of the wellness experience – from Anticipation, Discovery, Experimentation to Connectedness and Aftertaste – your guests’ senses are respected and awakened.

We also help you find and train your ‘dream team’ so they feel confident about their work, the concept of your hotel & spa, and can deliver the experience your guests require.

As a result, your hotel & spa will be profitable and operationally intelligent as your team, your concept and your premises work cohesively together.

What's involved in bringing Spa Sommelier to your hotel

Spa Sommelier provides a license to use the concept and a management contract to help you get up and running.

If you're interested in finding out more please fill in the form below. We ask you a few questions now to save us both time. No one wants to be sending a raft of emails back and forth.

The results to expect are:

A clearly defined wellness product and offering that differentiates your hotel & spa from competitors

A wellness offering that is subtly yet seamlessly integrated throughout the guests’ experience boosting guest satisfaction

A more discerning guest that is willing to pay a premium for a unique wellness experience

Operations that flow smoothly boosting team morale as well as the guest experience

Increase in direct and indirect revenue and the overall valuation of your hotel

Contact us through our Q&A form

We ask you quick questions now to save time later

Spa Sommelier is a wellness concept developed by Sonal Uberoi, Founding Director of Spa Balance. Contact Sonal at sonaluberoi@spa-balance.com or connect with her on LinkedIn.