The Spa Sommelier experience: 5 foundation stones
Inspired by the the wine-tasting ritual and Traditional Chinese Medicine’s Five Elements Theory, we awaken the six senses at every step of the wellness experience, through the stages of Anticipation, Discovery, Experimentation, Connectedness and Aftertaste.
1. Anticipation
Wine tasting begins with anticipation, as the wine is poured into our glass and we savour that delicious expectation of pleasure.
We connect with our clients at the 'anticipation' stage. We reach out pre-arrival to understand their wellness needs, better adapt their wellness experience, and encourage them to enjoy their anticipation.
2. Discovery
The Discovery stage of the Spa Sommelier experience is grounded in two wine tasting terms: 'in glass' (aroma of the wine) and 'in mouth' (sensations upon tasting).
When you bring Spa Sommerlier to your hotel, we will use these two concepts to explore the first sensory experiences of your guests when they arrive.
3. Connectedness
In wine tasting, the “connectedness” of the wine describes the bond between the wine and its land of origin.
We design treatments and wellness activities to help guests 'connect' with themselves and their surroundings.
We do this by using authentic products, rich aromas unique to the region and tailored treatment sequences.
4. Experimentation
Wine tasting is about moving outside your daily routine and awakening your senses with something new and exhilarating. It's about pairing together food and drink that you haven't tried before to transform how you see both.
We take this ideas of experimention into your hotel and spa. We suggest new experiences and combinations, which will help your guests leave behind their daily lives and feel energised and awakened.
5. Aftertaste
The aftertaste in the wine world is a key concept. It refers to the sensation that lingers in your mouth after the wine has gone. Great wines have rich, long, complex aftertastes.
We take the idea of the aftertaste and apply it to the hotel and spa experience. We look at ways of creating a rich aftertaste that goes far beyond the usual offerings.
How to bring Spa Sommelier to your hotel
Spa Sommelier will improve guest satisfaction at all stages of their leisure experience.
Differentiate yourself from competitors and increase revenue
People today demand experiences that enhance overall wellbeing. experiences that are personal, memorable and meaningful.
Spa Sommelier is a wellness concept developed by Sonal Uberoi, Founding Director of Spa Balance. Contact Sonal at sonaluberoi@spa-balance.com or connect with her on LinkedIn.