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With about 121,595 spa leaders, each, on average, managing a team of 17 staff members and generating an annual turnover of $625,000, it becomes even more important to provide our leaders with the …
Continue Reading about Five core leadership competencies spa managers must develop →
Lean Startup isn't about being cheap [but is about] being less wasteful and still doing things that are big. …
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Managing a spa is a highly skilled, complex and demanding job. Many spa managers find themselves struggling to cope with the demands of the job after moving up the ranks very quickly or moving …
Spas are complex operations that require skill, resources and planning to manage successfully. In this post, we show you how to boost revenue by making the most of your spa’s resources. Just …
Continue Reading about How to make money from your spa: 3 key business optimisation techniques →
Measuring spa productivity isn't always easy. There are many KPIs out there, but which ones should you measure? How should you calculate them? To boost your spa's revenue you need to know …
Hotel businesses change constantly and what works for one week or one season might not for the next. El negocio de los hoteles cambia constantemente y lo que funciona una semana o una temporada …
Continue Reading about How to increase your hotel guest capture rate in five simple steps →
