with Sonal Uberoi
With about 121,595 spa leaders, each, on average, managing a team of 17 staff members and generating an annual turnover of $625,000, it becomes even more important to provide our leaders with the …
Continue Reading about Five core leadership competencies spa managers must develop →
One of the biggest problems facing the spa industry today has to do with the quality of consulting services available in the market. There are several reasons for this. However, the recent …
Continue Reading about Consulting Services in the Spa Industry: An Ethical Dilemma →
In terms of yield management and optimizing revenue, there is a lot the spa industry can learn from the hotel industry. In fact, thanks to the similar complexity that goes along with the …
Continue Reading about New Model of Revenue Management for Spas: Lessons from the Hotel Sector →
In the previous post, we discussed the different types of management contracts, defined the management assistance contract, and talked about the ideal situation and the most common trap in the …
Continue Reading about The Management Assistance Contract: A Multi-Faceted Solution – Part 2 →
Due to the large variety of management contracts out there, choosing the right one for your spa can be a challenging task. In the following two post entries, we will explain the different types …
Continue Reading about The Management Assistance Contract: A Multi-Faceted Solution – Part 1 →
Después de nueve entradas sobre centros en crisis queremos cerrar este ciclo explicando el importante rol del consultor para convertir un negocio en crisis en un centro con éxito. Bien hablamos …
